Age of Learning is an education resource for teachers and parents, using innovative technology and insightful creativity, they bring learning to life for children around the world.
Age of Learning asks teachers and parents to volunteer in their research studies, these groups of selected participants are called the Playcrew. They currently use Calendly to have participants sign up for research time slots, but they anticipated that participants who lived in an Eastern Time Zone would be more present in their studies since they will be done teaching earlier than their counterparts in the West. Our challenge was to create a sign up process that is equitable for all teachers, regardless of their response time, while maintaining a short turn around.
Our solution was to create a specific Playcrew app to streamline the sign up process. Research participants will be able to login and sign up for a time according to their timezone, slots would be allotted to each time zone but only for one day of each week, for example Eastern Time Zone slots would be available Tuesday of the first week, and Wednesday of the next, and so on. While Central Time Zone slots would be Monday of the first week, and Tuesday the next. This way no one time zone is extremely present in the study because all timezones will be divided up equally throughout the weeks, while still maintaining a quick turnaround.
User Pain Points
Race: 80% Caucasian, 7-8% African American, 6-9% Hispanic
2% Asian, Pacific Islander, Native American
Education: 45-55% hold a post baccalaureate degree
Logo: For the logo I wanted to create a playful tech look, something that is simple yet fun to look at while clearly illustrating what it leads to.
Overall Look: I wanted the overall design to look really fun and uncomplicated, so we tried to come up with a solution that would allow us to help the users in the best way possible
Calendly Pain Points
Issues: A few issues with Calendly are:
1. There is no way to join a waiting list
2. It is a first come first serve program, there is no way to save spots for other users that may come on at a later time.
Possible Pain Points:
1. May not have internet to sign up
2. Teachers may be teaching when it is time to schedule
A persona is a fictional character created to represent a user type who may use our app in a similar way to the intended audience
32 Years Old
Has a dog
10 years teaching
7th grade english teacher
7th Grade English Teacher
Emerald Coast Middle School Georgia
Annette is single and loves traveling, photography, and spending time with her dog Coco. She loves teaching her students and is always striving to give 100% to her students. Her goal is to positively impact the most at risk student populations. She is committed to improvement of her community through volunteerism and community activism.
To get all her students to be at their grade reading level
To foster a love of reading
Is interested in applying new learning techniques in the classroom
Wants to incorporate technology to help students learn more
School budget is very low, so their opportunities for new computers are slim
Since their technology is limited, Annette doesn't have any solid lesson plans for incorporating technology
Can't participate in research study because of her after school clubs
A scenario is a diagram that visually demonstrates the user flow through the old Calendly process, starting with initial contact and continues through the process of signing up. It includes their steps, questions we have about the design, comments we have on her experience, and ideas for how we could improve the system.
A user flow is a route map for the users to navigate from entry point to end point in order to complete a task in the user interface. The user flow defines all navigation steps in the user journey in order to achieve their goal.
Click the image below for an interactive immersive experience.